Terms of Use

Billy Reed’s Restaurant, Bakery & Bar
Effective Date: October 30, 2026

Welcome to Billy Reed’s Restaurant, Bakery & Bar!

These Terms of Service (“Terms”) govern your access to and use of the Billy Reed’s website (the “Site”) and any products, services, reservations, purchases, communications, or other features offered through the Site (collectively, the “Services”).

The Site is owned and operated by JenLev LLC, doing business as Billy Reed’s Restaurant, Bakery & Bar (“Billy Reed’s,” “we,” “us,” or “our”), located at 1800 North Palm Canyon Drive, Palm Springs, California 92262.

By accessing or using the Site or Services, you acknowledge that you have read, understood, and agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use of the Site.

We reserve the right to modify these Terms periodically. Changes will become effective when posted unless otherwise stated. Your continued use of the Site after changes become effective constitutes acceptance of the revised Terms to the extent permitted by law.

1. Description of Services

Billy Reed’s provides information and services through its website, including but not limited to:

• Restaurant information, menus, hours, and announcements.

• Restaurant reservations through OpenTable.

• Online orders for food, bakery products, merchandise, and seasonal offerings.

• Holiday meal and dessert preorders.

• Special events and private dining inquiries.

• Gift cards, when available.

• Email and text message communications.

• Promotional programs, including the Billy Reed’s BIP (Very Important Billy’s) program.

We may modify, suspend, or discontinue any portion of the Site or Services at any time, subject to applicable law and existing customer obligations.

2. Eligibility and User Responsibilities

By using the Site or Services, you represent that you are legally permitted to do so and agree to provide accurate, current, and complete information when making reservations, placing orders, subscribing to communications, or otherwise interacting with Billy Reed’s.

You agree to update your information when necessary and are responsible for the accuracy of all information you submit.

If account registration is offered, you are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account, except as otherwise provided by law.

You may not impersonate another person, create accounts using false information, or use the Site for fraudulent or unauthorized purposes.

3. Restaurant Reservations and OpenTable

Billy Reed’s uses OpenTable, a third-party reservation and guest management platform, to manage restaurant reservations and related guest communications.

By making a reservation through our Site or OpenTable, you acknowledge that your reservation may be subject to OpenTable’s separate terms and privacy practices.

Reservations are subject to availability and confirmation. Submission of a reservation request does not guarantee seating unless a reservation is confirmed.

Reservation times, seating requests, and special accommodations are subject to restaurant operations and availability.

Guests are encouraged to arrive promptly and notify us when reservation plans change.

We reserve the right to modify or cancel reservations when reasonably necessary due to operational circumstances, emergencies, or events beyond our control, subject to applicable law.

Any applicable cancellation fees, deposits, or other reservation restrictions will be disclosed at the time of booking.

OpenTable maintains its own policies governing its services:

OpenTable Terms of Use:
https://www.opentable.com/c/legal/terms-and-conditions/

OpenTable Privacy Policy:
https://www.opentable.com/c/legal/privacy-policy/

4. Email and Text Message Communications

Billy Reed’s uses OpenTable to facilitate reservation communications, email marketing, and SMS text messaging.

Communications may include reservation confirmations, reminders, waitlist notifications, restaurant announcements, special offers, event invitations, seasonal menus, and promotional updates.

By providing your contact information, you agree that Billy Reed’s and its authorized service providers may contact you for transactional or service-related purposes as permitted by law.

Marketing Emails

When you subscribe to our mailing list or otherwise authorize promotional communications, we may send you emails about restaurant news, seasonal offerings, events, promotions, and special announcements.

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in each message.

Text Messages

If you expressly opt in to a promotional text messaging program, you authorize Billy Reed’s and its authorized service providers, including OpenTable, to send promotional text messages to the mobile number you provide, consistent with the consent you give.

Consent to receive promotional text messages is not a condition of purchasing products, making reservations, or receiving restaurant services.

Message frequency may vary. Message and data rates may apply.

You may opt out of a text messaging program by replying STOP, where supported, or by following the opt-out instructions provided with the message. For assistance, follow the HELP instructions in the applicable messaging program or contact Billy Reed’s directly.

Participation in text messaging programs is subject to carrier availability and technical limitations.

Opting out of marketing messages does not necessarily stop essential transactional communications related to reservations or orders you initiate.

Billy Reed’s does not sell or share mobile phone numbers or SMS consent information with third parties for their independent marketing purposes.

5. VIB Program and Promotional Offers

Billy Reed’s may offer a guest communication or promotional program known as VIB (Very Important Billy’s).

Enrollment, participation, and promotional benefits are subject to applicable program rules and availability.

Membership does not guarantee specific benefits, discounts, reservations, products, or services unless expressly stated.

Promotional offers may be subject to expiration dates, restrictions, exclusions, or limited availability.

Unless otherwise specified, offers are nontransferable, have no cash value, and may not be combined with other promotions.

We may modify or discontinue promotional programs, subject to applicable law and any commitments already made to participating guests.

6. Online Orders, Products, and Pricing

Billy Reed’s may offer food, bakery products, holiday meals, merchandise, and other items for purchase through the Site or third-party ordering services.

All orders are subject to acceptance, availability, and any applicable purchase conditions.

We make reasonable efforts to ensure that product descriptions, menus, pricing, and availability information are accurate. However, errors or omissions may occur.

We reserve the right to correct inaccurate information and to decline or cancel orders affected by material errors, subject to applicable law. If payment has already been collected for an order we cancel, an appropriate refund will be issued.

Prices, menu items, ingredients, portions, and product availability may change without notice.

Applicable taxes and other legally permitted charges will be disclosed as required.

Photographs and illustrations appearing on the Site are for informational or promotional purposes, and actual products may vary.

7. Holiday Preorders and Special Orders

Holiday meals, bakery products, catering items, and other advance orders may require payment, advance notice, or specific pickup arrangements.

Customers are responsible for reviewing order details, pickup dates, and pickup times before submitting an order.

Some advance orders may have limited availability or specific modification and cancellation deadlines due to preparation requirements.

Any restrictions on cancellation, refunds, modifications, or substitutions will be disclosed at or before purchase.

Failure to collect an order at the designated time does not automatically entitle the customer to a refund, subject to applicable law and any policies communicated at checkout.

For food safety reasons, certain prepared or perishable items may not be eligible for return once fulfilled, except as required by law.

8. Gift Cards and Merchandise

Where offered, Billy Reed’s gift cards and merchandise are subject to the terms provided at purchase.

Gift cards are governed by applicable California and federal laws concerning expiration dates, fees, redemption, and cash redemption rights.

Merchandise returns and exchanges are subject to the policies disclosed when purchased and applicable consumer protection laws.

Nothing in these Terms limits rights that cannot lawfully be waived.

9. Food Allergies and Dietary Restrictions

Billy Reed’s makes reasonable efforts to accommodate guest dietary requests and food allergies.

However, our kitchens handle ingredients including common allergens, and cross-contact may occur.

Information presented on the Site is not a guarantee that a particular menu item is free of allergens or suitable for a specific dietary requirement.

Guests with allergies, medical dietary restrictions, or other food-related concerns should communicate directly with restaurant staff before ordering.

10. Collection and Use of Personal Information

Certain Services may require you to provide personal information, such as your name, email address, telephone number, reservation details, or payment information.

By submitting information, you agree to provide accurate and complete details and acknowledge that information will be handled as described in our Privacy Policy.

Our Privacy Policy explains our collection, use, disclosure, retention, and protection of personal information, including information processed through OpenTable and other third-party providers.

Use of third-party services may additionally be governed by their respective privacy policies.

11. Intellectual Property and Proprietary Rights

Unless otherwise indicated, the Site and its original contents, including text, photography, illustrations, artwork, graphics, logos, trademarks, designs, menus, videos, software, and other materials, are owned by or licensed to JenLev LLC or Billy Reed’s.

These materials are protected by applicable copyright, trademark, and intellectual property laws.

You may access and use the Site for personal, noncommercial purposes.

Without prior written authorization, you may not:

• Reproduce, copy, modify, distribute, or commercially exploit Site content.

• Republish or display copyrighted materials on another website or platform.

• Use Billy Reed’s trademarks, branding, or logos in a manner suggesting unauthorized endorsement.

• Remove copyright, trademark, or proprietary notices.

• Frame, mirror, or reproduce substantial portions of the Site.

• Use automated systems to extract or reproduce Site content for unauthorized commercial purposes.

Nothing in these Terms grants you ownership of, or a license to commercially exploit, any intellectual property belonging to Billy Reed’s or its licensors.

Third-party trademarks and intellectual property remain the property of their respective owners.

12. User-Submitted Content and Feedback

If the Site permits you to submit reviews, photographs, comments, suggestions, or other materials, you represent that you have the necessary rights to submit them and that your submissions do not violate applicable laws or the rights of others.

You remain responsible for content you submit.

By voluntarily submitting content for publication through our Site, you grant Billy Reed’s a nonexclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content in connection with operating and promoting our business, subject to applicable privacy laws and any separate permissions required.

This license does not apply to private reservation notes, payment details, or personal communications merely because they were submitted through the Site.

We reserve the right to remove inappropriate, unlawful, misleading, or infringing content from our own platforms.

13. Prohibited Conduct

You agree to use the Site and Services only for lawful and authorized purposes.

You may not:

• Access or attempt to access restricted systems or accounts without authorization.

• Interfere with the Site’s functionality, security, or availability.

• Introduce viruses, malware, or other harmful software.

• Use automated tools to create fraudulent accounts, reservations, or orders.

• Collect or harvest other users’ personal information without authorization.

• Submit false, misleading, or fraudulent information.

• Impersonate Billy Reed’s, its employees, other guests, or third parties.

• Send unsolicited commercial communications or spam through the Site.

• Harass, threaten, defame, or otherwise violate the rights of others.

• Upload or distribute unlawful, infringing, obscene, or otherwise prohibited materials.

• Circumvent security measures or attempt to manipulate pricing, promotional offers, or reservation systems.

• Use Site content or Services for unauthorized commercial purposes.

• Engage in conduct that violates applicable federal, state, or local law.

We may investigate suspected violations and take appropriate action, including restricting access or referring unlawful conduct to appropriate authorities.

14. Suspension and Termination

We reserve the right to suspend, restrict, or terminate access to the Site or Services if a user violates these Terms, provides fraudulent or materially inaccurate information, threatens Site security, or engages in unlawful activity.

When reasonably appropriate, we may provide notice or an opportunity to correct the violation.

Any termination is subject to applicable law and does not eliminate existing payment, refund, privacy, or other legal obligations.

If user accounts are offered, accounts and associated privileges may not be transferred without our written permission.

Termination of access does not automatically require us to delete records that we are legally permitted or required to retain.

15. Third-Party Websites and Services

The Site may include links, integrations, or references to third-party websites and services, including OpenTable, payment processors, social media platforms, and online ordering providers.

Such third parties operate independently and may establish their own terms, policies, and procedures.

Billy Reed’s does not control independently operated third-party websites and is not responsible for their content, functionality, or independent privacy practices, except where otherwise required by law.

Your interactions with these providers may be governed by separate agreements.

16. Website Accuracy and Availability

We make reasonable efforts to keep Site information accurate, complete, and current.

However, we do not guarantee that all information will be free from errors or that all features will remain continuously available.

The Site may be interrupted or unavailable due to maintenance, software updates, technical problems, network failures, or circumstances outside our control.

We reserve the right to correct errors, update information, and modify Site functionality without prior notice, subject to applicable law.

Information on the Site should not be interpreted as a guarantee of the availability of any particular product, service, menu item, reservation, or promotion.

17. Disclaimers and Warranties

To the maximum extent permitted by applicable law, the Site and its informational and technological features are provided on an “as is” and “as available” basis.

We disclaim warranties, whether express or implied, concerning the uninterrupted availability, accuracy, security, or operation of the Site, including implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement, to the extent such disclaimers are legally permitted.

We do not warrant that the Site will operate without interruptions, errors, or security vulnerabilities, or that any defects will necessarily be corrected.

Electronic communications and data transmissions may be subject to technical delays, disruptions, or unauthorized access despite reasonable safeguards.

Nothing in this section disclaims any express warranty we provide for purchased products or services, or any warranty, right, or remedy that cannot legally be excluded.

18. Limitation of Liability

To the fullest extent permitted by applicable law, JenLev LLC, Billy Reed’s, and their respective owners, officers, employees, representatives, and agents shall not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the use of, or inability to use, the Site or its online features.

This includes, where legally permissible, losses arising from website interruptions, data transmission failures, unauthorized access, technical errors, or reliance on inaccurate website information.

These limitations do not exclude liability for fraud, willful misconduct, personal injury, statutory violations, or other matters for which liability cannot lawfully be limited or excluded.

Nothing in these Terms limits consumers’ nonwaivable rights under California or federal law.

19. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless JenLev LLC, Billy Reed’s, and their respective owners, officers, employees, and agents from third-party claims, damages, liabilities, losses, and reasonable legal expenses arising from:

• Your material violation of these Terms.

• Your unlawful use or misuse of the Site or Services.

• Your infringement of another party’s intellectual property or other legal rights.

• Fraudulent, malicious, or intentionally harmful actions committed through the Site.

This obligation does not apply to the extent a claim results from Billy Reed’s own negligence, misconduct, violation of law, or other circumstances for which indemnification is prohibited.

20. Events Beyond Our Control

Billy Reed’s is not responsible for delays or failures in Site functionality or performance of online Services caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, fires, floods, severe weather, power outages, internet disruptions, telecommunications failures, government actions, public health emergencies, labor disruptions, or other extraordinary events.

This provision does not eliminate any refund or other customer rights required by applicable law.

21. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California and applicable federal law, without regard to conflict-of-law provisions.

In the event of a dispute relating to the Site or Services, we encourage you to contact Billy Reed’s first so that we may attempt to resolve the matter informally and in good faith.

If a dispute cannot be resolved informally, either party may pursue available legal remedies in a court of competent jurisdiction, subject to applicable law.

Where legally permissible, disputes relating to these Terms shall be brought in the appropriate state or federal courts serving Riverside County, California.

Nothing in these Terms prevents a consumer from accessing small claims court, pursuing administrative remedies, or exercising rights that cannot lawfully be waived.

22. Assignment

Billy Reed’s may assign or transfer its rights and obligations under these Terms in connection with a merger, business restructuring, change of ownership, or sale of substantially all relevant business assets, subject to applicable law.

Users may not assign contractual rights or obligations arising from the Site without our prior written consent, except where otherwise permitted by law.

23. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent legally permissible or severed where necessary.

The remaining provisions shall continue in full force and effect.

24. Waiver

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Any waiver must be authorized by Billy Reed’s and shall apply only to the specific circumstances identified.

25. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms expressly presented for particular products or services, constitute the agreement governing your use of the Site and applicable Services.

Separate terms disclosed during reservations, purchases, or other transactions may apply to those activities.

If a specific transaction term conflicts with these general Terms, the more specific applicable term will ordinarily control for that transaction, subject to applicable law.

26. Survival

Provisions that by their nature are intended to remain effective after termination shall survive, including provisions concerning intellectual property, limitations of liability, indemnification, dispute resolution, and other accrued rights and obligations.

27. International Access

The Site is operated from the United States and is primarily intended for users within the United States.

Individuals accessing the Site from other jurisdictions are responsible for complying with applicable local laws.

We make no representation that all features or Services are available or appropriate in every jurisdiction.

28. Contact Information

If you have questions concerning these Terms of Service, the Site, or our Services, please contact:

Billy Reed’s Restaurant, Bakery & Bar
Operated by JenLev LLC
1800 North Palm Canyon Drive
Palm Springs, California 92262